It was very unfortunate that GM was back ordered with parts for this warranty repair on a 5 month old vehicle. Waited over 20 days for a replacement part to be shipped from GM. However, Marc Bader in the service department was constantly keeping me informed during the extended period of time my new vehicle was there waiting on this part. The staff also made special accommodations for me with my loaner vehicle, giving me a truck so that I can continue to use for work. Upon picking up my vehicle, it was in the condition as I left it, no scratches, dents, dings etc. Very satisfied with the service department.