They took care of everything for me. I was very happy with the service. I did have one concern with the service department system not showing what coverage I had on my car. I had to go to the finance department to print out records of the coverage I had on my lease to ensure I was not charged for the damaged tire that I came if to fix. I feel that we are pretty advanced in technology for the systems not to have any records of the coverage on my lease that I get just sever feet away.