Firstly I called to make a Saturday appointment because my engine light came on for the second time in less than 3 months. The receptionist kindly explained that they don't do engine work on Saturdays. I countered that they did for a similar issue months prior. They can at least look at it and make that determination. After all they are open until 3:30. I brought it in that Saturday and they determined I needed a sensor. I was there a few months back to replace a faulty sensor. They claim this was a different one and told me it would be about 2 hours to do. They completed it in just about an hour which I was happy about. The part was just under 60 bucks. GREAT! The labor however was $214. That't just OUTRAGEOUS for not even an hour of work. I am always hesitant to bring my car to Chevy for any sort of work not because of the customer service. Everyone in that regard is always GREAT. I rather go to my local mechanic because I trust them and their labor charges are reasonable. I only reluctantly go to Chevy when it's something more specialized where I know they will or should have the necessary parts there without ordering. That's the ONLY reason I go there. The access in and out there on Route 17 North is always a challenge. More trying to get out of the lot. Plus as mentioned the prices, especially the labor is WAY too pricey for me to use them on a regular maintenance basis. I don't think you want to publish this.