I’ve been using your sales and service for over 8yrs now. This is thedinal time Inwill use your service dept. I’ve had 2 prior situations and this one is enough for me to know it’s time to go else where. When my car came out from it’s oil change, inspection and rotation of wheels. I noticed on the dash computer the tire pressure was the same and in the same place as when I brought it in. Telling me a rotation wasn’t done. This has happened once before and even wiper fluid wasn’t put it. The last incident was when I asked them to replace turn signal bulb. They charged me for it but the bulb and when the car came out we checked and the bulb was still out. My husband is a mechanic. I’ve learned to check my car prior and after service. This is how I notice these things.
JAMIE T.FORT LEE,NJ
Jamie, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to us directly at (201) 261-7100 when you have a chance. Thank you, and we hope to hear from you.
Bill Brunner, General Manager