At Paramus Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.
2262 Reviews Found
Confirmed Service Customer
great place to get a new car and service your car.
I had to wait long time to begin the process with 3 attendants behind their counters. I was the only customer. Instead of taking care of me , they decide to do something else and ignore me . Nobody told me 'please wait'. I was at front of a Hispanic worker, He did not look at me for more than 3 minutes. Only a lady answer me. She told me wait please we are busy. THe cashier even greet me when I had to pay. Customer service is bellow other times I have been there. The sales person is so nice and helpful (Andy).
Everyone I came in contact with at Paramus Chevy were all nice and helpful. The mechanics that worked on my side mirror did a beautiful job and I am completely satisfied with the way my car looks! Thank you all for the great service and the friendly staff!
Raul, we are so pleased you enjoyed your visit to Paramus Chevrolet! Our team holds themselves to a high standard of excellent customer service and we're happy to hear your experience reflected this! We are always more than happy to assist you if anything else comes up. Take care!
John, we regret to hear you had a poor experience at our dealership. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Bill Brunner, our General Manager, at (201) 261-7100.
I brought my ‘17 Suburban in for a routine oil change and tire rotation and multi point inspection. I asked how long it would take as i was planning on waiting at the dealership. I was told “about an hour/ hour fifteen”. I had to check on it twice as the time was growing longer. Ended up being over two hours and when i got to my car, i had greasy hand prints on my hood and door and no one changed the window decal indicating when to come for my next service. Just expected more. I have a Toyota and when i get it serviced it’s a beautiful service center with better amenities and they wash my car when i get it serviced.